How are train cancellations or delays compensated with the Deutschland-Ticket?
If you are travelling with your Deutschland-Ticket and arrive at your destination at least 60 minutes late due to a local train being delayed or cancelled, you are entitled to compensation of EUR 1.50 per case. Please note, however, that compensation amounts below EUR 4 will not be paid out due to a statutory de minimis threshold. However, you can submit several compensation requests together to the 51ÇàÂ¥ Bahn passenger rights service centre or the passenger rights department of the rail transport company you use during the term of your Deutschland-Ticket, and receive compensation from them. A maximum of 25% of the value of your Deutschland-Ticket will be compensated.