What are the requirements for using Komfort Check-in?
To use the Komfort Check-in function, you always need a mobile device and the DB Navigator app, preferably in the latest version. Your journey must also allow the Komfort Check-in function. This requires a valid ticket, an occupied seat and a train connection that supports Komfort Check-in, among other things.
The requirements in detail are as follows:
1) A mobile device with an internet connection (e.g. a smartphone or laptop with a mobile data plan)
2) The current version of the DB Navigator app (alternatively: access to the ICE Portal or online at www.bahn.de/jetzt-einchecken)
3) An approved digital DB ticket (e.g. recognisable by the "Komfort Check-in" button in the itinerary for your connection)
- Flexible, saver or super saver fare
- With and without BahnCard discount
- Up to five passengers (no dogs or bicycles)
- With or without reservation
4) Authorised travel conditions
- Train connection that supports the Komfort Check-in function (recognisable by the addition "Komfort Check-in available - please check in if possible" under the further information section in the itinerary for your journey)
- Occupied seat that supports check-in
- Correct time (function is activated shortly before departure and your ticket must not already have been inspected by the train crew)
- Journey according to the itinerary in the ticket